SINGAPORE - A pilot programme by GrabFood to lower commission fees for hawkers using its food delivery platform will be extended to a further 16 hawker centres and markets until December.
Around 180 hawkers are expected to participate in the expanded initiative, which began in May to support businesses badly hit as customers stayed home during the circuit breaker. A newer player, WhyQ, teamed up with FairPrice Group to launch the digital platform Marketplace @ WhyQ, which did not charge merchants any commission fees or onboarding charges.
The letter noted that"the commissions of 30 per cent charged by delivery firms such as Grab and Deliveroo were too prohibitive for restaurants already operating on thin margins".