Over the years, the Bank has won praise for these efforts from various local and international award-giving bodies, a testament to its accomplishments in creating solutions that elevate lives and fulfills dreams.
For its Digital RM solution, UnionBank was awarded “Best Retail Bank – Philippines.” Through this innovation, managing a UnionBank account is now easier as customers can just reach out to their respective digital relationship managers for all concerns related to their account. It’s also one of two ways customers can open a new account online, the other option being the UnionBank Online app’s digital account opening feature.
Among these commendations is “Most Innovative Branch Offering” for The ARK, the country’s pioneering fully digital and paperless banking branch. UnionBank introduced the very first ARK branch back in 2017 with the goal of harnessing technology to revolutionize the way people look at banking. As of September 2020, the total number of ARK branches in the country is at 50.