Dana Anthony works at her desk at The Daily Tar Heel newspaper in Chapel Hill, N.C., on April 13, 2021. Anthony was rejected after two separate HireVue interviews for other jobs recently.The Associated Press
These systems claim to save employers money, sidestep hidden biases that can influence human recruiters and expand the range of potential candidates. Many now also use AI to assess candidate skills by analyzing what they say. New rules proposed by the European Union would subject such AI hiring systems to tighter regulation. Advocates have pushed for similar measures in the U.S.
HireVue CEO Kevin Parker says the company has worked hard to ensure its technology won’t discriminate based on factors such as race, gender or regional accents. Its systems, which translate speech to text and sift for clues about team orientation, adaptability, dependability and other job skills, can outperform human interviewers, he said.HireVue says it interviewed more than 5.6 million people around the world in 2020.
But she had no way to know what sort of impression she was creating."We’re unable to provide specific feedback regarding your candidacy," Target’s rejection email said. She was rejected again after completing a HireVue interview for a different job in December. Governments across the U.S. and Europe are looking at possible checks on these hiring tools, including requirements for outside audits to ensure they don’t discriminate against women, minorities or people with disabilities. The proposed EU rules, unveiled in April, would force providers of AI systems that screen or evaluate job candidates to meet new requirements for accuracy, transparency and accountability.
Computers are racist