"We've been clear that our operational performance has not been meeting our customers' expectations or the standards that we expect of ourselves – and that we've been pulling out all stops to improve our performance," a Qantas spokesperson told Insider.for ground-handling duties. Around 200 Qantas office staff members have been helping out at airports since Easter, the carrier told Insider.
"While we manage the impacts of a record flu season and ongoing COVID cases coupled with the tightest labor market in decades, we're continuing that contingency planning across our airport operations for the next three months," said the Qantas spokesperson.Subscribe to push notifications
Not a bad Idea
The Japanese business model - executives work alongside labor