According to Retail Banker International, citing GlobalData’s Job Analytics database, the local banking and payments industry recorded an 11.8% rise in IT hires.at its headquarters in Stellenbosch last month that it is on a recruitment drive in the data and technology space. Wim de Bruyn, the chief information officer for Capitec, said the bank – the biggest in the country by customers – has targeted approximately 500 data people and technologists.
While the country’s top banks have mostly all accelerated their digital strategies post Covid-19, they still see cash remaining key to their business as almost a third of their customers aren’t ready to go cashless, according to a survey. “There is a segment of people who are entirely happy to do everything digitally — but there’s very definitely a segment of people who need some digital coupled with some human interaction,” he said.