A CEO with 99% Glassdoor approval shares 5 ways to keep staff happy

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Tom Bureau has been the CEO of the publisher Immediate Media for more than 10 years. His Glassdoor approval rating is 99%. He shares his five tips for hiring and retaining happy, motivated staff. This premium story was unlocked by Amazon.

Tom Bureau, who's been Immediate's CEO since the company was formed in November 2011, has a 99%The survey found that employees appreciated the culture, values, and work-life balance at the company, which publishes household names such as"Radio Times" and"BBC Good Food" and has about 1,100 employees.Clearly communicate a purpose that matters to peopleTimes have changed, he said, adding that younger talent want employers to commit to a noble ambition.

Bureau's senior leadership team organizes voluntary workshop programs that employees across the business can join. Bureau called traditional hierarchies"old-fashioned," saying leaders needed"a humbleness to succeed at our place." In the company's early days, Bureau focused on building a"coaching culture" at Immediate with bespoke training programs for more than 400 senior executives.Bureau said Immediate's editors were"radically different to the editor of 20 years ago," now working across digital, print, and video."We need to make sure we're constantly upskilling," Bureau said.

Immediate has also invested in collaborative"hubs" with cafés, tables, booths, and auditoriums across its main offices in London and Bristol, in the west of England, so employees can access a comfortable and appropriate workspace away from their desks.Bureau said that so long as employees got their work done, they should be encouraged to think of work as somewhere they could bring their whole selves.

 

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