App. This allows customers to immediately deactivate their M2U access in all devices and sessions with a simple click if there are any suspicious activities or believed that they have been scammed.
The Kill Switch feature can be found on the Maybank2u section of the MAE app by clicking the menu button on the top right. To turn on the Kill Switch, users will need to log in with their current password and then confirm to deactivate M2U. This will deactivate your online banking access and unlink it from any app or website.
Once the Kill Switch is triggered, customers can only reactive their M2U access after a successful verification at a physical branch or the Maybank Group Customer Care. The feature is aimed at preventing scammers or unauthorised parties from accessing your M2U or MAE app, and causing further outflow of funds.
The Kill Switch, however, will not affect your physical cards and customers can still withdraw cash from the ATMs and make purchases using their Maybank debit or credit cards.
He added, “As the number of online scams seem to still be on the rise, we need to acknowledge that scam prevention is everyone’s responsibility and together we must aspire to eradicate it.
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