The reason tech layoffs are 'cold' and 'impersonal'

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Tech workers feel jilted and betrayed by how firms like Meta and Google handled layoffs. HR professionals say the issue isn't malice, it's just poor planning.

Once the finance department determines that steep cost cutting measures are in order, leadership meets with HR, legal, and consulting teams to devise a plan of action. They'll try a hiring freeze and limit travel, among other relatively easy money-saving measures. But when that doesn't work, they'll try the quickest route: reduce the workforce, said Jaime Klein, CEO of Inspire Human Resources.

"You've seen companies gather groups together. That seems impersonal and cold and demeaning and undignified. You've seen companies do so through companies like me, total strangers in this equation. And that stands out like a sore thumb, as well," he said. Winan describes a client who waited 24 hours to shut off access so their employees could say their farewells and help with the transition of their work to another colleague or team. More than a few employees took advantage of the time to send emails with expletives, or destroy files out of spite.

 

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