DBS customers had been unable to log in to online banking platforms such as the PayLah! mobile wallet, with reports of service outages beginning to surge at about 8.30am, according to the website Downdetector.
"Customers can also continue to use their DBS/POSB cards for transactions. Please be assured that your deposits and monies are safe and secure." DBS customers took to the bank's Facebook page to voice their frustrations, with some users saying they needed to use the app urgently. Others also said that they did not receive OTPs. One user said they thought they"got hacked" until they read the comments online.
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