Annie is a new Airbnb host in Fairport, a village 9 miles east of Rochester, New York. During a recent stay in home she booked via vacation-rental site VRBO in Cleveland, Ohio, she encountered a list of chores to be completed before checkout. She photographed the sign and shared it with other short-term-rental hosts on Facebook, where her post received hundreds of comments.
The thing that really struck me was this note that instructed us to wash and dry all the sheets and all the towels and fold them the morning we left. It made me want to look around and say, 'Okay, what else is wrong with this place? What else are they going to find fault with?' There was a dent in the coffee table and I quickly took a picture of it because I was like, 'Well if we don't do the sheets, are they going to say we damaged the furniture?'