A "sophisticated food transport system" will ferry meals to employees stationed at the ground level, Chick-fil-A said.The elevated drive-thru concept will have an order-ahead lane for customers picking up mobile orders. Customers will also be able to place their orders with an employee like a traditional drive-thru lane.
The new elevated Chick-fil-A concept looks similar to Taco Bell Defy, a four-lane drive-thru that debuted in 2022 in Brooklyn Park, Minnesota. The two-story restaurant has a proprietary vertical lift to transport meals to drive-thru customers.
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