Laurentian Bank appoints new CEO following computer outage

Provost replacesin the top job, effective immediately. He was most recently Laurentian’s group head of personal and commercial banking.

“We have experienced challenges recently and the board is confident that Eric will successfully focus the organization on our customer experience and operational effectiveness,” Boychuk said in a statement. Laurentian said it suffered a mainframe outage last week during a planned IT maintenance update. It said customer data and financial information remained secure at all times.Student unions call on Canadian banks to divest from fossil fuels

“Once the issues related to the outage are fully behind us, we will develop a new plan to ensure the sustained success of our bank,” Provost said.“We will focus our efforts on renewing the trust of loyal customers while continuing our efforts to drive greater operational efficiency and growth in all our business lines.”

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Canada's Laurentian Bank names insider Eric Provost as CEOProvost, who has been with the country's ninth-largest lender for over a decade, replaces Rania Llewellyn, effective immediately. Laurentian also announced the appointment of Michael Boychuk as chair of the board, replacing Michael Mueller. Last month, the lender said Provost would take on an expanded position as group head of personal and commercial banking as it dropped its M&A plan following a strategic review.
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