The Federal Aviation Administration spent nearly a year investigating Boeing's safety culture, uncovering a troubling workplace culture that made safety issues difficult to report.The FAA published the results of its investigation on Monday in a scathing 50-page report detailing 27 areas where Boeing's safety procedures and culture were insufficient.Congress commissioned the report in response to several fatal crashes of Boeing Max jets in 2018 and 2019.
The expert panel found that many of Boeing's employees, at all levels of the company, did not have a clear understanding of the company's safety culture efforts and procedures, nor did they grasp their purpose. Staff also did not know their role in the safety management systems, and were skeptical of the systems' lasting power.The panel said it could not pinpoint a consistent and clear process for employees to report safety concerns.