My flight originates in Sydney, and on this Sunday morning the Qantas self check-in stations are chaotic. I’m travelling with an energetic two-year-old, and I must look stressed as a Qantas agent kindly swoops in and provides gold-star service – printing boarding passes, getting me a luggage cart and then helping me to the bag drop. Bags go straight through to New York. In Auckland, all passengers must pass through another security screening.
A wide selection of movies, TV shows, documentaries and bingeable boxed sets on the 12-inch seatback screen. Wi-Fi is not available, although Qantas international will start to roll out free Wi-Fi from December 2024.The young New Zealand crew are friendly but they seem frazzled during peak times. My full-fare-paying son is not offered a bottle of water like every other passenger, and is again ignored when the welcome drinks cart comes around.
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