Undersea cable cut: Telcos, Cable Coys narrate service restoration pressure, undercurrents

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Last Thursday, the telecom and banking communities woke up with a rude shock. The operators' services were impaired and their customers left in limbo.

*Our Engineers worked beyond normal schedules – TelcosLast Thursday, the telecom and banking communities woke up with a rude shock. The operators’ services were impaired and their customers left in limbo.

MainOne, a major internet provider for most Nigerian banks and internet providers, also suffered the fate. However, contrary to the expectation that the damage will last for about two weeks more, services started bouncing back between Monday and Tuesday. Part of the statement reads: “Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90 percent of their peak utilization capacities.

A reliable source at the company said: “After we diagnosed the problem We activated our maintenance agreement we have with Atlantic Cable Maintenance and Repair Agreement to provide repair services for the submarine cable. It first identified and assigned a vessel, the vessel had to retrieve the necessary spares required for repair, and then sailed to the fault location to conduct the repair work.

 

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