Customers leave a branch of Malaysia's Maybank in Putrajaya October 9, 2009. — Reuters pic
“What this means is that we will not necessarily grow our balance sheet for scale and volume, but instead, look at protecting our margins, as well as pricing credits and liabilities correctly for the benefit of both our customers and investors,” he said in its 2018 Annual Report released recently. On other developments, he said the upcoming regulatory implementation of the Net Stable Funding Ratio in 2020 for Malaysia could lead to deposit competition in the market, resulting in higher funding cost, he said.
“Apart from our growth drivers, we will remain focused on cost and asset quality management group-wide. Through the above mentioned areas, the group has set a return-on-equity key performance index of 11 per cent in 2019 financial year,” he said. Creating an account can also be done at the comfort of one’s home, without having to visit any Maybank branches. “Solutions such as these will widen our customer reach and encourage migration to a cashless economy,” he said.
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