'Junk fees' or flexible flying? Passenger charges fuel profits -- and travellers' ire

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Economy-class trips are defined by shrinking legroom, narrower cushion space, diminishing rewards for frequent fliers and, especially, the myriad fees that can pile up like thunderclouds as airlines increasingly offer top-up options on their tickets.

While the differences between the two have always been stark — priority boarding and free alcohol are decades-old features of first-class travel — lately the gulf seems to have widened, said the U.S. consulting firm president.

Popularized by budget carriers more than 15 years ago and adopted by mainline players since, ancillary revenue plays an increasingly critical role in the industry, helping to diversify income and insulate companies from fluctuations in fare prices, fuel costs and competition. Ancillary income derives mainly from three streams: à la carte services such meals, onboard Wi-Fi and extra bags — or any bags; frequent flyer programs; and commission-based offerings such as hotel bookings, car rentals and travel insurance.

A $67 fare for a one-way Toronto-Vancouver flight next month quickly balloons to $323 after selecting the $90 “Big Bundle” — one carry-on, one large checked bag, priority boarding, trip modification — plus a front-row seat, a bundle of travel insurance, a $15 online check-in as well as taxes and third-party fees.

“Our branded fares are part of our ancillary strategy, as each branded fare is a combination of ancillaries sold as a package. The head of Israeli military intelligence resigned on Monday over the failures surrounding Hamas' unprecedented Oct. 7 attack, the military said, becoming the first senior figure to step down over his role in the deadliest assault in Israel's history.A family from Laval, Que. is looking for answers... and their father's body. He died on vacation in Cuba and authorities sent someone else's body back to Canada.

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