SINGAPORE - Singapore has emerged as the top digital society, with more citizens trusting technology and reaping its benefits, compared to their counterparts in the United States and China, according to a study of 24 countries.
This is the first time Singapore has been included in the company's annual Digital Society Index study, which is in its second edition. Singapore is the top digital society according to the firm because it ranked high across three matrices the survey used: dynamism, trust and inclusion. In its study, the company developed a framework to examine people's needs in the modern and high-tech economy through four perspectives: basic, psychological, self-fulfilment and societal needs.
"People in Singapore feel that some of their digital needs are being met but are aware of the negative effect of technology on their well-being." For instance, 74 per cent of Singaporeans are more likely to use an app to book a taxi, which is a significantly higher proportion than the global average of 44 per cent.