Following Sainsbury's boss Simon Roberts' claim that Britons like self-checkouts......we asked Money blog readers, and followers of our LinkedIn page, for their views.While our inbox was filled with a lot of hate for self-checkouts, our poll of 2,613 people on LinkedIn shows that, overall, Mr Roberts was right...We have rounded up some of your views here...Self-checkout is the worst thing to ever happen.
In my opinion, it's the removal of one of the greatest ways to provide good customer service.Tom Tregay, LinkedInSelf-checkouts are great, I will always choose to use one instead of a normal checkout. Some are easier to use than others, the Co-op and Tesco have easy-to-use interfaces whereas Morrisons is a bit more complicated. They'll evolve over time and there's always staff to help out.
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