Building a User-Friendly Interface for Central Bank Digital Currency Applications: A Case Study

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I share my experience in designing the interface of a retail CBDC application. Perhaps these technologies will soon compete with traditional banking

In this article, I want to share my experience designing the interface of a retail

s are designed for financial institutions and operate similarly to central bank reserves. Retail for? The main advantages of the applications? If we try to briefly characterize the application, then it is something in between a crypto wallet and a banking application. According to its purpose and the audience , it is rather closer to banking applications or payment systems like Revolut or Wise.

application. In this version, another account with a second currency appears on the main screen, the action buttons become smaller and are arranged in a row, another function appears — currency exchange, and another tab in the menu — transaction history, where all transactions for all accounts fall. If there are more than two accounts, the appearance of the main page changes — instead of two bars, we show a horizontal carousel with all currencies/accounts.

applications. In this article, I want to share my experience designing the interface of a retail s are designed for households and businesses to make payments for everyday transactions, while wholesale s and manages the main infrastructure, while financial intermediaries offer services to customers. The fully retail model assumes that the central bank provides a full range of services, including creating and maintaining retail applications for working with

implementation for the central bank The advantages for a retail client are the ability to open and maintain a free personal account without the participation of a private intermediary , reducing the cost and increasing the speed of transaction execution thanks to a single nationwide system, increasing the security of funds storage and transfers.

, ideally all citizens of the country. To do this, you need to make the most convenient and simple tool for performing basic operations, and conservative branding that causes maximum trust. An important part of this task is to attract the least well-off and financially illiterate citizens, because it is their lives that we want to improve first of all, and only then think about the more affluent segments of society, who may already be bank customers and use non-cash payments.

 

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