The airline said passengers flying with Blue Basic tickets can bring a complimentary carry-on starting on Sept. 6 — regardless of when the tickets were purchased.
“Carry-on bags are an important part of travel to customers, and when presented with a choice between JetBlue’s award-winning service and another carrier’s basic offering, we want JetBlue to be the easy winner,” JetBlue president Marty St. George said in a press release. “We’re always looking for ways to evolve our offering in response to customer preferences. This is a win-win as we improve the customer experience and keep JetBlue competitive in our industry.
Passengers with Blue Basic tickets, the lowest tier offered by the airline, will still be among the last to board and are subject to a cancellation fee that does not apply to any other fares.
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