According to an American Bankers Association survey, the most popular banking method is mobile smartphone apps, followed by the internet on a laptop. Nikki Katz, Bank of America head of digital, joins Wealth! to give insight into the data and the behavior of digital banking clients.
Yeah, thanks for having me on Brad and increasingly what's obvious is that digital banking is becoming more and more central to customers relationship with their own finances. And so really digital is what we're seeing is a behavior shift where digital is becoming more and more central to our client's relationship with their finances.I mean, I think what we're seeing is that clients expect it to be easy, they expect it to be convenient to do their banking.And we're seeing that uh they're also expecting us to really partner with them in ensuring that their finances are on track.
And so I think the way we think about it is not so much, what's the technology that's enabling it, which in this case is A I driven. -- The Bank of Canada’s decision to begin cutting interest rates ahead of the Federal Reserve will ultimately lead to a “big tailwind” for the Canadian economy, Toronto-Dominion Bank economist James Orlando said.
-- The US Gulf Coast is probably the only place in the world where two men with virtually no experience running an energy business could upend a vast industry while becoming billionaires in the process.
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