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Man thought he had $5,000 in his CIMB accounts, shocked to see $0 and -$29.05

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CIMB Singapore said its core banking systems and customer accounts were not compromised, after some customers reported having zero or negative balances in their accounts.

In a media reply on the evening of June 29, the bank said the glitch was due to a technical issue, without elaborating.

Earlier in a Facebook post at 1.45pm, CIMB Singapore said it was aware of the disruption and is working to resolve it. He said he contacted the bank for help, but his three accounts still reflected a zero or negative balance as at 7pm on June 29.“How am I going to send money?”

 

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