This isn't going to change the world, to be sure. It's still going to be economy class, which is pretty grueling no matter what you do on long flights. But these sorts of additions can mean a lot to a passenger's overall impression of a flight.
In an era of cutbacks, Delta has carved out a reputation among the big three US carriers as the most committed to investing in their product and bringing a higher quality experience to passengers, and this is a continuation of that trend. And while the public relations value of adding a few nice things to economy class is huge, these enhancements aren't just symbolic – they should actually make for a more pleasant flight.
Well that will be nice, even though it's a little step up to satisfy their customers.
“You will now be getting one Saltine packet per customer per flight. You get an additional 1/2-centimeter of leg room. Your oxygen allotment will now be as much as a grown adult can legally minimally breathe. Thank you for flying Delta, the GreyhoundBus of the skies. And Hell.”
Smart move Delta.
US carriers were one of my biggest disappointments after moving home from abroad. They are not even in the same category.
SterlingSmith
2 bags of peanuts... and they will try really hard not to lose your luggage. Lol
Here's what I expect from any airline my next trip: 1. lost luggage 2. nasty gate crew 3. overbooked flights 4. crew saying overhead binds are full, but 60% are empty 5. sitting on the tarmac for 30+ min 6 hacked facial recognition software airlines flying Airport news
Wings
They gonna stop losing luggage?