Pantami claimed that based on recent reports reaching his office, the practice has gained momentum in recent times.
“Voicemail is not a popular service among mobile phone users in Nigeria, coupled with the language challenge among rural dwellers, who mostly do not understand the language deployed by these networks.‘‘It is apparent, that the recent clampdown on the exploitative activities of some MNOs in the country has beamed the searchlight on the sector properly, and some unpatriotic elements in the system are devising subtle, ingenious methods of defrauding Nigerians,” he stressed.
In the light of this, Pantami issued a broad policy directive to the sector regulator, Nigerian Communications Commission , to immediately ensure that issues regarding automatic voicemails are addressed on all existing phone lines, and the subscribers given the option of accessing the service via an activation code.
In an email chat with The Guardian, Teniola said: “It is usual that this service is not switched on by default so that a caller to the subscriber doesn’t incur any voice charges when a subscriber is not reachable or available for some reasons. In countries that are used to having a voice mail recording system on their home phone lines the activation of AVM on the mobile SIM card is just an extension of what is the norm.
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Source: GuardianNigeria - 🏆 1. / 94 Read more »