, who were largely upset about them not being environmentally friendly because of the packaging they were sent out in.Jonathan Wiggs/The Boston Globe via Getty Imagesthat the company had lost its way and wasn't focused on its core business of beauty.
Between 2018 and 2021, Weiss was reportedly set on building a digital social-media platform – similar to Instagram or Facebook, where customers could shop and chat with one another. Paul Morigi/Getty ImagesWeiss stepped down as CEO in May to become executive chairwoman. Kyle Leahy, formerly the chief commercial officer of Glossier, took on the role of CEO.Weiss told The New York Times this month that she had a moment of realization in 2021 after reading comments on TikTok about the brand.
Glossier now has 10 stores around the US and in London. Its New York flagship opened in Soho earlier this month.