Patelco Credit Union restores most banking services; questions linger over personal information exposure

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Banking services from Patelco Credit Union, halted following a ransomware attack, have been mostly restored although questions about customers' personal information remained.

Banking services from Patelco Credit Union, halted following a ransomware attack over two weeks ago, have been mostly restored, the company said, although questions about customers' personal information remained.The Dublin-based credit union said online banking, balance inquiries, check cashing, transactions using the Zelle digital payment network, and other services were restored Monday.

We recognize that there is still progress to be made and while this may not look perfect, we are grateful to be able to support you with your banking needs again,' Patelco CEO Erin Mendez said in an email to customers. 'As this process proceeds, please understand that you may experience longer wait times at our branches and contact center, especially earlier in the week.

 

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